Education • Student Queries • Virtual Tutoring • Admissions

Student answers & tutoring, instant & supportive.

Give students a 24/7 assistant for campus & course FAQs, virtual tutoring, and admissions & financial‑aid guidance. Supports learning and reduces staff burden—across web, portal and LMS.

  • Student queries and virtual tutoring in one chat.
  • Supports learning, reduces staff burden and wait times.
  • Works on Web, student portal and LMS with SSO.
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24/7Instant help
DeflectRepetitive queries
20%Enrollment lift (case)
AI Education Chatbot preview

Proven impact in higher‑ed

Georgia State University’s “Pounce” chatbot helped increase student enrollment by 20%. Bring similar proactive guidance to your learners with ZNI’s education assistant.

Scalable Support Security

Everything students need, in one assistant

From application to graduation—handled in one conversational interface.

Authoritative answers with citations

Students ask about deadlines, fees, housing, transcripts, IT access and more. The assistant answers from your catalogue, knowledge base or site—with short, cited responses and last‑updated dates.

  • Works on web, portal and mobile
  • Escalates complex cases to staff with context
  • Multi‑language support for global cohorts
Student FAQ demo

Guided help, not shortcuts

Step‑by‑step hints, concept explanations and study plans for subjects like math, writing and science. Enable academic integrity mode to encourage learning over answers.

  • Breakdowns, examples and practice prompts
  • Supports course‑specific glossaries & rubrics
  • Optional guardrails to avoid final solutions
Virtual tutoring demo

Proactive nudges to complete enrollment

Guide applicants and students through checklists—documents, FAFSA, deposits, orientation. Send reminders and answer status questions automatically.

  • Personalised tasks by program & intake
  • Automated reminders via email/SMS/portal
  • One dashboard to track progress
Admissions & enrollment

Launch in 3 simple steps

No heavy IT project. Go live this week.

1) Connect knowledge

Upload PDFs/Docs or point to your site, catalogue or knowledge base. Choose sources for answers and tutoring.

2) Set policies & guardrails

Define tone, escalation, SSO, data retention and PII redaction. Enable integrity settings for coursework.

3) Publish on channels

Embed on your site or student portal and add to LMS. Start answering, tutoring and learning—automatically.

Everything you need for campus automation

AI Answers with Sources

Grounded responses with inline citations and confidence scores. Fallback to staff when uncertain.

Multi‑language & Accessibility

Serve diverse cohorts with language support and accessible UI patterns.

Security & SSO

Google/Azure SSO, least‑privilege access, data encryption and redaction of sensitive fields.

LMS/SIS Ready (API)

API hooks to connect with your LMS/SIS and surface live info or tasks inside chat when appropriate.

Helpdesk & Advising

Escalations become tickets with full chat history in ZNICRM. Route to advisors, IT or registrar easily.

Proactive Reminders

Automated nudges for deadlines, forms and payments, plus orientation and registration tasks.

Engagement & Outcomes

Track deflection, tutoring usage, completion rates and satisfaction—compare by program or intake.

Ready to give every student a helpful assistant?

Start free. Connect your policies and course resources—go live in minutes.

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